FanDuel just dropped a bombshell, admitting they’ve used around 30 personalized videos, similar to that Bryce Harper one that caused a stir, specifically targeting their “valued customers”,which, let’s be real, means consistent losers. This confession came straight from a FanDuel executive in a letter to Congress, and it opens up a whole can of worms for how these companies operate.
The Harper Incident Was Just the Start
Back in July, Phillies first baseman Bryce Harper found himself in a messy situation, appearing in a personalized video bought by FanDuel. The goal? To keep a “valued customer,” aka a consistent loser, right on track losing. Now we know that wasn’t some isolated incident. According to David Gambacorta of the Philadelphia Inquirer, Cory Fox, FanDuel’s senior V.P. for public policy and sustainability, wrote a letter to Congress on September 24 confirming this. Over the last two years, FanDuel has sent roughly 30 personalized videos from “athletes and entertainers” to other customers who consistently lose money. Fox tried to play it off, claiming these videos were “almost always through publicly available services” and given “as a token of appreciation for a customer’s loyalty in choosing FanDuel over its competitors.”
They Say It’s Not What It Looks Like, But Come On
Here’s where it gets wild: Fox also claimed that these personalized videos are *not* used to “induce customers to continue gambling.” Seriously? You’re sending custom messages from big names to people who are consistently losing, calling them “loyal,” and expect us to believe it’s just a friendly thank you? That’s a tough sell. Anyone watching this knows it’s all about keeping those “VIP” clients,which should totally stand for “very inept prognosticators”,coming back to the table. It’s part of that broader, often murky, relationship between VIP hosts and their clients. The truly frustrating part? FanDuel declined to disclose which other 30 “athletes and entertainers” were involved in these videos. They absolutely should be made to. Without that info, how can we really know the full scope of what’s going on here?
This whole situation makes you wonder what else is happening behind the scenes. FanDuel’s admission to Congress is just the beginning of what could be a much bigger story about how these companies handle their “valued” clients and their attempts to keep them engaged.
This article was created with AI assistance and published under Seattle On Tap’s editorial standards. See our Editorial Policy.
Originally reported by Pro Football Talk.
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